Terms and Conditions

Terms and Conditions for travelingRaya

Effective Date: June 2024

1. Introduction These Terms and Conditions govern your use of TravelingRaya Travel’s services. By booking a trip or using our services, you agree to these Terms. Please read them carefully.

2. Booking and Payment

• Booking Confirmation: Your booking is confirmed once we receive a deposit or full payment, and you receive a booking confirmation email from us.
• Payment Terms: Full payment is required before the trip begins. Payment methods include credit/debit cards, bank transfers, and other specified methods.
• Pricing: Prices are subject to change without notice. Once you have booked and paid, your price is locked in unless specified otherwise.

3. Cancellation and Refund Policy

• Customer Cancellations: Cancellations must be made in writing. Cancellation fees apply based on the time of cancellation before departure:
  • More than 60 days: [90]% of the trip cost
  • 30-59 days: [60]% of the trip cost
  • Less than 30 days: No refund
• Company Cancellations: If we cancel a trip due to unforeseen circumstances, you will receive a full refund or the option to reschedule.

4. Changes to Bookings

• Customer Changes: If you need to change your booking, contact us as soon as possible. Change fees may apply.
• Company Changes: We reserve the right to make minor changes to the itinerary for operational reasons. Significant changes will be communicated to you as soon as possible.

5. Travel Insurance We strongly recommend that you purchase comprehensive travel insurance to cover trip cancellations, medical expenses, and other potential losses.

6. Health and Safety

• Health Requirements: You must ensure you meet all health and vaccination requirements for your destination.
• Safety: We prioritize your safety, but you are responsible for your actions and personal safety during the trip.

7. Passports and Visas You are responsible for obtaining and carrying a valid passport and any necessary visas for your trip. We are not liable for any issues arising from failure to comply with these requirements.

8. Liability

• Limitation of Liability: Our liability is limited to the amount you paid for the trip. We are not responsible for any indirect, consequential, or incidental damages.
• Third-Party Services: We are not liable for the actions or omissions of third-party service providers, including airlines, hotels, and transport operators.

9. Force Majeure We are not liable for any failure to perform our obligations where such failure is due to events beyond our reasonable control, including natural disasters, acts of terrorism, or government restrictions.

10. Governing Law These Terms are governed by and construed in accordance with the laws. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts.

11. Amendments We reserve the right to update or modify these Terms at any time without prior notice. The latest version will be available on our website, and your continued use of our services constitutes your acceptance of any changes.

12. Contact Us If you have any questions about these Terms, please contact us at:

• Email: Mail@travelingraya.com